Terms and conditions

These terms and conditions of sale apply to the 2024-2025 season of the Comédie-Française.
The Comédie-Française reserves the right to modify these terms and conditions of sale at any time.

Cartes (season tickets) and tickets sold at Cartes rates may be purchased on the Comédie-Française website or by phone via the Comédie-Française’s booking department (+33 (0)1 44 58 15 15 Monday to Saturday from 11 am to 6 pm). Phone booking and website booking open on Thursday, June 6, 2024 at 11 am.

Only the first wave of shows (performed from September 2024 to February 2025) will be open for booking.

The special rates applying to Cartes Comédie-Française holders are subject to quotas. Bookings are processed within a specific number of seats to which these rates apply.

The Comédie-Française is committed to being environment-friendly. In order to reduce our environmental impact, we no longer automatically send out the Carte Comédie-Française. If you do wish to receive it, please go to the Salle Richelieu or Vieux-Colombier box office.

You may book your tickets:
- online via our website comedie-francaise.fr from Thursday, June 6, 2024 at 11 am for the 2024-2025 shows

Bookings are processed based on the order in which they are received and are subject to seating and pricing availability.

Online booking fee: €1/ticket
Mailing fee: €3

If you do not receive the email with your booking confirmation in the 48 hours following your booking, you must contact the Comédie-Française by phone at +33 (0)1 44 58 15 15, Monday to Saturday from 11 am to 6 pm.

Tickets booked on the phone must be paid 8 days at most after the booking is made and at least 2 days before the performance. If this deadline is not met, unpaid bookings will be cancelled without notice. We therefore recommend instant card payment.

If the demand is too high, the Comédie-Française reserves the right to place restrictions on booking, with a maximum of 4 tickets per person and per performance.

In accordance with article L221-28 12°, ticket holders do not benefit from a period of withdrawal after purchasing their tickets.
Tickets cannot be refunded or exchanged.

Special-rate tickets holders will be asked for proof of eligibility.

People booking special-rate tickets (under 28s, unemployed people or people on benefits) must send proof, either:
- in the form of a digital file (.jpeg, .pdf), to be sent via your online account 48 hours at most after purchasing the tickets
- by mail (Salle Richelieu-Service Location Abonnement, Place Colette 75001 Paris) 8 days at most after purchasing the tickets. If the performance is scheduled less than 8 days after the tickets are purchased, the documents may not be sent by mail.
Tickets will be sent via mail or email upon receipt of the documents.

Ticket holders failing to provide the documents before the deadline will have to pay full price.

Gift certificates for amounts of €30, €50 and €80 may be used on tickets to shows at the Salle Richelieu, the Théâtre du Vieux-Colombier and the Studio-Théâtre, and on Salle Richelieu tour tickets, excluding all other items.

Gift certificates may be purchased online, by phone or at the Salle Richelieu box office.

Gift certificate tickets (show and tour) may be purchased online, by phone or at the Salle Richelieu or Théâtre du Vieux-Colombier box office.

Gift certificates may be sent out for an extra €5 (via registered mail only). A gift certificate is not a ticket; gift certificate recipients must book their show or tour tickets in advance, depending on availability. Gift certificates are non-refundable and can only be used on shows and visits taking place from September 2024 to July 2025.

The Comédie-Française reserves the right to change show ticket prices at any time. However, such modifications do not apply to orders which have already been paid for.

The Comédie-Française cannot accept any payment method not listed in these terms and conditions of sale.

Regardless of the used payment method, the order must be completed under the name of the person booking the tickets, unless otherwise authorized by the Comédie-Française.

Orders may be paid for using the following payment methods:

- Payment cards for a minimum amount of€15 (Eurocard/Mastercard, Visa, Carte bleue).
Single payments by card are required for show ticket orders.

- Bank cheques or money orders made out to:
- The Comédie-Française for payments sent out to the Salle Richelieu, Place Colette, Paris 1er.
- The Théâtre du Vieux-Colombier for payments sent out to the Théâtre du Vieux-Colombier, 21 rue du Vieux-Colombier, Paris 6e
- The Studio-Théâtre for payments sent out to the Studio-Théâtre, Galerie du Carrousel du Louvre, place de la Pyramide-Inversée, 99 rue de Rivoli, Paris 1er.

Foreign cheques made in euros must be clearable in France.

To pay for tickets booked online, only payment cards are accepted (Eurocard/Mastercard, Visa Carte Bleue).

Tickets which remain unpaid 48 hours before the performance will be cancelled without notice.

The Comédie-Française reserves the right to make alterations to the performed shows, including presenting another show or changing the cast if the original show cannot be performed as planned.

If the Comédie-Française is to cancel a show, excluding force majeure events expressly leading to the requisition of the Comédie-Française by any public authority for any given reason, the customer will get a refund of the amount corresponding to the face value of the ticket, which the customer must require three months at most after the performance date by presenting the ticket, excluding any other compensation.

If more than half of the show has been performed, tickets will not be refunded.

Single tickets delivery methods include:

- at least 8 days before the performance: postal delivery (with a €3 mailing fee) or e-ticket or m-ticket sent via email
- 8 days or less before the performance: e-ticket or m-ticket sent via email only

PLEASE check your tickets are accurate as soon as you get them. No complaints will be registered after the performance date.

For tickets sent via regular mail, the Comédie-Française cannot be held responsible in case of loss, theft, or delayed delivery.

You must notify our booking department of any address change (+33 (0)1 44 58 15 15 or billetterie.richelieu@comedie-francaise.org).

If you fail to notify us of your address change and consequently do not receive your tickets, you will not be refunded for your tickets.

Duplicates : No duplicates can be issued, unless otherwise authorized by the Comédie-Française and for a €1 fee per ticket, only at the check-in desk.

Tickets cannot be refunded, exchanged, resold, or reimbursed in case of loss or theft.

It is strictly forbidden to use any tickets purchased as part of our current offer for any promotional or commercial purposes. In case of breach, perpetrators may be prosecuted. Especially, unless otherwise authorized by the Comédie-Française, selling or exchanging tickets is strictly forbidden and may lead to prosecution as per the French Penal Code (Act of June 27, 1919). In this respect, the Comédie-Française reserves the right to refuse admission to any person presenting a ticket purchased from any other organization or third party which has not been duly mandated by the Comédie-Française.

For online purchases, the seats are not allocated by the booking department. Online purchases cannot be cancelled or refunded. If you have specific seating instructions due to medical or personal needs, please book by phone at +33 (0) 1 44 58 15 15.

Each ticket gives access to one seat only.

If you are late :
Ticketholders are forbidden from selling or distributing any good or product whatsoever inside the Comédie-Française.
The doors are closed as soon as the curtain comes up. Latecomers are not guaranteed access to the theatre or to a specific seat as not to disturb the performance.
Unless circumstances prevent it, ticketholders will be given access to the theatre when the house and the artistic teams deem appropriate.
Latecomers will not be admitted to performances taking place in the Coupole (Salle Richelieu).

The use of cameras and recording equipment is strictly forbidden inside the theatre.

Subject to the aforementioned provisions, claims must be addressed in writing to the Comédie-Française and sent via registered mail with acknowledgment of receipt to:
Service Location –Comédie-Française – Place Colette 75001 PARIS
Postmarks are taken as proof regarding date matters.

Ticketholders benefitting from special access to the Comédie-Française shows in accordance with deals between the Comédie-Française and partners (theatre houses, museums, carriers, etc…) may under no circumstances hold the Comédie-Française responsible for any failure on the part of the partner.

Health measures may be updated. Please check the current policies the day before you attend a performance on our website comedie-francaise.fr and abide by them inside the theatre house.

Due to reinforced security measures as per Vigipirate, please arrive to the theatre 30 minutes before the performance to facilitate the checking process. Please note only one bag per person is allowed inside the Comédie-Française’s three theatres. People carrying additional bags, shopping bags, luggage or any bulky object will not be let into the premises.

In accordance with order 2015-1033 of 20/08/2015 and implementing decree 2015-1382 of 30/10/2015, any consumer dispute or litigation, subject to article L152-2 of the Consumer Code, may be resolved with an amicable settlement through mediation via the CMAP (Centre de Médiation et d'Arbitrage de Paris 39 avenue Franklin D. Roosevelt, 75008 Paris)

To submit a dispute to the mediator: informations@comedie-francaise.org