Questions fréquentes

Ticket Office

  • The season brochure is available on our website in digital format on the day of the season presentation by the Administrateur général, generally at the end of May or beginning of June, and in printed format in our theatres from the following day. 

    To be kept informed of ticket sale openings, you can subscribe to our monthly newsletter.

  • As a general rule, bookings open at the end of May or beginning of June for the first part of the season (September to February) and in January for the second part of the season (March to July). 

    Sales open in two stages: first for Carte Comédie-Française holders and groups and organisations, then for other individual audience members one week later. 

    To be kept informed of ticket sale openings, you can subscribe to our monthly newsletter.

  • Immediate payment by bank card is preferred. Payment for one or more tickets must be made in a single transaction. 


    Online sales: bank card (Eurocard/Mastercard, Visa Carte Bleue)
    Ticketing counters : bank card (Eurocard/Mastercard, Visa Carte Bleue), cash, gift vouchers, holiday vouchers (Salle Richelieu only). 
    By phone : payment link, bank card

    We do not accept American Express or culture vouchers.

  • You may contact the groups and organisations service for groups of 10 or more people attending the same performance date and in the same seating category.

    For school groups, medical and social care groups, and accessibility groups, please refer to the relevant sections of our website.

  • In order to ensure a diversity of audiences in our theatres, concession rates are subject to quotas.

  • Tickets are neither refunded nor exchanged, with the exception of tickets held by Carte Comédie-Française holders, who benefit from one exchange per alternating period (i.e. two per season).

  • First, check that there is no issue with your email inbox and look in your spam or junk folder. If you cannot find any trace of it, there may have been a problem sending the confirmation email. This does not necessarily mean that your booking was not processed.

    Log in to your account to check that your tickets appear.

    If you have any doubt about your booking, you may contact us at billetterie.richelieu@comedie-francaise.org or by phone on 01 44 58 15 15 (Monday to Saturday, 11am to 6pm).

  • If you have not received your ticket, first check in your account, under the "my orders" tab, that your booking has been confirmed.

     If you have lost your ticket, you can download it again from your account.
     
     If it is a thermal ticket purchased at the box office, you may email us at billetterie.richelieu@comedie-francaise.org or by phone on 01 44 58 15 15 (Monday to Saturday, 11am to 6pm).

  • For each performance at the Salle Richelieu, around twenty seats at €5 (restricted view) are available one hour before the start of the performance without prior booking at the Petit Bureau (external box office, rue de Richelieu, Paris 1st arrondissement).


    Every Monday, 85 seats are offered free of charge to under-28s (one restricted view seat per person, subject to proof of eligibility, within the limit of available seats).